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Privacy Policy

Last updated: 8/20/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name, email address, and contact information
  • Payment and billing information
  • Age verification information
  • Purchase history and preferences
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Verify your age and eligibility to purchase cannabis products
  • Provide customer support and respond to inquiries
  • Send you important updates about your orders and account
  • Improve our products and services
  • Comply with legal requirements and regulations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

  • Service providers who assist us in operating our website and conducting business
  • Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Age Verification

Our website is intended for adults who are 21 years of age or older (or 18+ with valid medical recommendation). We verify age before allowing access to our products and services.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request a copy of your data

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: twinpalms.management@shopempire.com

Phone: (951) 790-1179

Address: 9806 Mission Blvd, Jurupa Valley, CA