Privacy Policy
Last updated: 8/20/2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name, email address, and contact information
- Payment and billing information
- Age verification information
- Purchase history and preferences
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Verify your age and eligibility to purchase cannabis products
- Provide customer support and respond to inquiries
- Send you important updates about your orders and account
- Improve our products and services
- Comply with legal requirements and regulations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:
- Service providers who assist us in operating our website and conducting business
- Legal authorities when required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Age Verification
Our website is intended for adults who are 21 years of age or older (or 18+ with valid medical recommendation). We verify age before allowing access to our products and services.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your data
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: twinpalms.management@shopempire.com
Phone: (951) 790-1179
Address: 9806 Mission Blvd, Jurupa Valley, CA